Shipping policy

SHIPPING POLICY
Last updated: October 27, 2026

This policy applies to orders placed on apdnutraceuticals.com. Orders placed on Amazon, eBay, Walmart, Faire, or other marketplaces are shipped under that marketplace's shipping terms.

1. WHERE WE SHIP

We ship to addresses in the contiguous United States (the lower 48 states and Washington, D.C.) and Puerto Rico only. We do not ship to Alaska, Hawaii, APO/FPO/DPO military addresses, U.S. territories other than Puerto Rico, or any international address. We accept P.O. box addresses for orders shipped by USPS only; orders to a P.O. box may be shipped by USPS even if another carrier would otherwise be used.

2. PROCESSING TIME

Orders are usually processed and shipped within 1-2 business days (Monday-Friday, excluding holidays). Orders placed after 2:00 PM Eastern Time or on weekends/holidays begin processing the next business day. If we cannot ship your order within this time, we will notify you promptly with a revised shipping date and give you the option to cancel for a full refund of any unshipped items.

3. CARRIERS AND DELIVERY TIME

We may use USPS, UPS, FedEx, or other carriers. Shipping options, costs, and estimated delivery times are shown at checkout. Delivery estimates come from the carrier and are not guaranteed. Shipping charges are calculated at checkout.

4. MULTIPLE SHIPMENTS

Some products ship from our New Jersey location and others ship directly from our fulfillment partners, so items in one order may arrive in separate packages on different days. You will not be charged extra shipping when we split an order.

5. TRACKING

When your order ships, you will receive an email with tracking information (one per package if your order ships separately).

6. HEAT-SENSITIVE PRODUCTS

Softgel products can soften or stick together in high heat. We take reasonable steps when packing but cannot control conditions while packages are with the carrier. Please bring packages inside promptly and store them in a cool, dry place. If softgels arrive damaged, contact us within 7 days of delivery with photos (see our Refund & Return Policy).

7. ADDRESS ACCURACY

Please double-check your shipping address. We are not responsible for orders delivered to an incorrect address entered at checkout. If you notice an error, contact us right away and we will try to update it before shipment. If a package is returned to us because of an address error or refusal, we will refund the order less original shipping, or reship it after you pay the new shipping charge.

8. LOST, STOLEN, OR DAMAGED PACKAGES

If tracking has not updated for 7 days, or your package shows delivered but you cannot find it, check with neighbors and your local post office/carrier, then contact us within 7 days of the expected delivery date with your order number. We will work with the carrier and, where appropriate, send a replacement or refund.
Damaged, wrong, or missing items must be reported within 7 days of delivery, with photos (see our Refund & Return Policy).

9. SALES TAX

Sales tax is charged where required by law and shown at checkout.

10. CONTACT

All Products Distributor, Inc., doing business as APD Nutraceuticals
Rivervale, NJ 07675
(917) 410-2197
info@allproductsdistributor.com